Honda - Blackpool

Recently bought a new Honda from here.

From initial enquiry, through the purchase process and onto collection, salesman gave us friendly, knowledgeable and helpful service, all without us feeling pressured. A credit to Blackpool Honda.

After arranging to drive 2.5 hours to view 2 type r civics,

On arrival I was told one of them was sold, shouldn’t I have been told this to save a long journey? Especially after being pestered all the previous week by their joke of a salesman. Anyway after inspection the 2 year old car with its suspicious 7000 miles. Dirty interior, kerb damage alloys, lumps out of 3 tyre walls. Front splitter hanging of badly damaged. Scratched paint work . After complaining to the sales manager ( avoid him by the way) he says aww well the lad hasn’t been selling cars long!

Just what you want to hear whilst being prepared to part with 33k

What ever you do folks avoid this place and it’s clowns.

Spent 2hrs with salesman put deposit on a car at 4pm £500. was to be a cash sale. On returning home call from son who lives in Spain due to the lockdown could not work and was due to move needed cash urgently. We then found we could not afford the car as this could be an on going thing. Called next morning at 10am salesman said he would call back, no call, caught up with him at 5pm and was informed of no refund. But insisted on trying to sell us a cheaper car which we informed him we could not do.We are pensioners in our 70s and can not afford to lose this money. I will be writing to the sales manager, SO WATCH THIS SPACE. What happened to helping people in these unusual circumstances? This was sunday 15th march.car Honda Jazz.

Just bought a Honda Civic from Blackpool Honda, the whole experience from first contact to car collection was first class. Sales executive was very professional and kept me informed all the way, as I was not a local customer. I would definitely recommend this dealership and it’s friendly and helpful staff to anyone. First class service ten out of ten. 

Do not believe anything the sales men tell you if calling about a second hand car they have for sale.

And if you hear the term "exceed your expectations" hang up.

This garage should not operate under the Honda brand, i was told absolute lies in relation to a cars visual condition which was the total opposite to the photos they posted on their website and the sale man continued to lie.

As i had traveled from Ireland to purchase the car and had paid based on my multiple conversations and photos shared, having picked the car up in the Rain! mistake i know, when i returned home as looked at the car in the dry the following day i had a list of scratches/marks/bad touch ups/cracked light, leaking lights, interior marks not mentioned etc the list went on.

Having followed up immediately with the sales manager whos attitude was unbelievable and the many conversations went on and the list of issues with the condition of the car increased. I really could not strongly enough recommend not dealing with this garage.

In my years of driving and car purchasea this had to have been the worst experience of my life, the attitude and lies i wouldn't even expect from a second hand back street car dealer.

We've purchased 3 vehicles from auto mart in 3 years spending just under £100.000. No problems with the first two vehicles however the third vehicle we purchased in the first few days got an error on the dash "restricted performance" meaning we can't drive the vehicle more than 50mph. We've took the vehicle back on 6 occasions and never received any apology and made to feel as though we're the nuisance and told "it's just the car doing its own thing" received the vehicle back yesterday as Honda had it for 16days (no hire car) I had to constantly chase for updates and had no idea when we would receive our vehicle back. I requested a full list of all the fixed they have carried out each time they have had our vehicle to be told "sorry we can't give you that information, we've gotten in trouble in the past" therefore no idea what the fix is!! Today after receiving the vehicle back finally yesterday were driving to the airport in Birmingham and the error returned and we've no option but to drive at 50mph!!!

WEVE BEEN LIED TO TIME AND TIME AGAIN FROM HONDA AND AUTO MART!!! JUST PRAY YOU NEVER HAVE ANY ISSUES AND HAVE TO USE THE SERVICE DEPARTMENT AS YOUVE NO IDEA WHEN YOU WILL GET YOUR CAR BACK, WHAT THEY WILL DO TO FIX IT / THEY WONT TELL YOU / YOUR MADE TO FEEL STUPID AND NO MATTER HOW MUCH PATIENCE YOU HAVE YOU WILL BE BROUGHT TO TEARS WITHOUT A CARE IN THE WORLD! Honda will take your money but just pray you don't have any issues!!!

I will start with the car sales department, I went to test drive a car, the sales man said he would have to take my keys if I wanted a test drive even though he were coming with me, I thought this were odd but went along with it, test drive were fine, when we hot back, we sat down, he still had my keys, and started talking about prices, he were knocking my car down, and then I realised whilst he had my cars keys, I felt like I were trapped to listen to him, he were playing tactics like the offer is now or never, and I felt bullied, but I did not give in, and after asking for my car key 3 times, he gave it to me and I left,

I have a scooter from Blackpool Honda, and I have never had a problem with that side of the branch, they are a fantastic bunch , and I never had a problem with them.

Would I buy a car from Blackpool Honda, no due to the poor service I received on that occasion

Would not use this company for a sump plug washer.

If u have had a bad time with blackpool Honda

Contact amander.fisher and she will look into it

Took my deposit, failed to do anymore to help me purchase the motorcycle, refused to refund my deposit, even after they said it was refundable when I paid it. If they did this every time, they dont even need to sell anything, If you value your hard earned cash, then avoid at all costs. All the reviews on this and all other wbsites cant be wrong.

Buying the car was not that bad, it was when they had to do some paperwork

Could not get it right, 3 times returned by DVLA to transfer private plate took 6 weeks to do it.

Then on picking the car up still had the Cox motors sticker on it after requesting it to be removed, service book not stamped up, Honda service plan not transferred over sold with 2 years free service, needed another mot on a car as they had motted it 8 months before it needed on.

Sales staff not knowing product and how it was advertised.

Lefthand not knowing what the righthand is doing.