Russell Hobbs 15082

This kettle looks good, boils quickly, has a great capacity but it has a limited life.

The hinges on the lid will break and then the kettle is no longer safe to use.

Our experience has been - broken lid and kettle replacement in under 18 months.

Other reviews have shown breakages within a few months of purchase.

For a circa. £50 kettle this is a rubbish product.

We will not be buying Morphy Richards products again, I would suggest that you also avoid them.

Nice looking kettle. Tick. Quick boil. Tick. Durable. Not at all!!!

Avoid this kettle at all costs. The lid will break within a few months and, although it SHOULD be a serviceable part, RUSSELL HOBBS don't supply this part.

The lid will break, there is no question about that. what is more concerning is that RUSSELL HOBBS continue to sell this product despite this obvious defect. Search online, and review page, you'll see that this has been an issue for virtually everyone who bought it, and yet they persist in selling it and don't supply replacement parts.

One star is too much for this!

Beautiful looking kettle that is an icon of design. However it seems to be obvious there is a design fault in that the plastic hinge gets brittle and breaks after about a year. I complained to the manufacturer who without a word happily sent me a replacement. Alas a year later the hinge has broken on the second one.

But rather than throw it away I have carefully dismantled the top. Having found a small 25 mm nob online I drilled a hole and put it on the upper lid. By snapping off the remainder of the broken hinge the kettle is now back in action. Only difference is you take the top off to fill it rather than having it hinged. You still use the locking mechanism but the lid lifts off and clips back on.

But you think a major reputable manufacturing name like Russel Hobbs would get a solution for this problem because they certainly are aware of it and it cannot be that hard to fix a plastic hinge?

Anyway that is beyond my control but this fix will keep your kettle working.

Sorry to misspell nob but the modesty taliban have banned the correct spelling.

I contacted Russell Hobbs about my broken kettle lid and, it's true they don't supply a replacement, but they told me they would replace it with a nearly identical Brota model free of charge under their 2 year guarantee. They needed no proof of purchase date but just asked for the serial number on the base. They are allowing free replacement for items manufactured up to 2 1/2 years ago as items may sit on shop shelves for a while. A new kettle arrived free within 4 days of my call to their customer services

This product looks great and especially like the blue light when boiling. However the two halves of the plastic lid come apart at the point where the screws hold them together. It seems the plastic just deteriorates over time and eventually the two halves of the lid separate.

This our second and last 15082,We replace the other as the lid broke off. This one has FAILED in exactly the same way as the other.we bought the same as we like the glass design, However There is a fault in the design of the lid as it broke the same way. Don't buy you'll Just waste your money and will have to replace within 6 months.

Bought this as a quick buy as our previous kettle gave up the day before I was due in hospital. It was a little difficult to pour and water spread out to the sides of the spout. This resulted in water on the worktop. The lid was stiff and often was not pushed home completely allowing lots of steam out when it boiled. We put up with that but wish we had taken it back. The first anniversary is due in a week and the lid has fallen off completely.

Very poor design, poor value for money as it was not the cheapest in the pack, and poor manufacturer quality. DO NOT BUY this kettle under any circumstances.

Terrible kettle

Never had to buy so much descaler! Can descale and 2 days later glass is stained again ?lid sticks and then breaks

We now own our third 15082, the others were replaced under warranty. This one has FAILED in exactly the same way as the others.

There is a fundametal fault in the design of the lid which causes it to be pushed towards the spout when the lid release 'trigger' is operated. The lip of the lid then fouls the rim of the kettle and sticks. Obviously all an operator will do is push the trigger harder to release the lid not realising that the locking mechanism is being damaged and the hinges are being over stressed.

End Result.

After about three months of daily (but not hard) use the lid drops off.

No spares are available or can be fitted.

Replacement kettle is the only way out.

Couple the above to the speed that the exterior deteriorates - Scaling, black plastic blanches, and metalwork festers and its basically rubbish.

Third kettle until the original 12 months warranty expired.

Now fit for the bin.

Couldn't give the thing away.

Good points - great looking kettle and fast boiling.

Not cheap, good brand name so expected better.

To pour out is terrible, no matter how you try to pour slowly, it will be either all or nothing!

The spout needs to be lower down, yes I know it is glass body, but could and should be lower spout. You need to tilt kettle to quite an angle before you get any water.

Would not recommend and had I been aware of this,would not have purchased.

Phoned Russell Hobbs, who said they had no previous complaints, - reviews state differenly! In other words they did not want to know.

Do not waste your money on this one.