Breville JK27

At 16 months old the Blue illumination has given up the ghost and can not be repaired as the name of the kettle is the illuminator you would have thought that at the very least some attention would have been given to this common problem do not buy as it is a piece of rubbish

Quite literally has lasted for 1 year and 1 week. Broken lid button, illumination stopped working. Never buying Breville again.

The Breville JK27 kettle is really easy to use and the stay-warm feature is useful when expecting visitors - even though not very economical. The light-up feature disappeared after about 8 weeks of use and has only lit up twice in the last year. The service team said the fault was not repairable due to the built in parts (bulb fittings). Overall would not recommend this product due to faults that could not be fixed.

Bought two Breville JK27. Both leaked in about one year. Like most people didn't keep receipts and didn't ask for repair. Just won't buy Breville kettle again.

This Breville JK27 'looks' like a good kettle, but buyer-beware. They are seemingly NOT built to last and you will probably only get about 6-12 months use out of it before it just stops working. We have had two of these now and neither one lasted over 12-14 months. Also, we recommended this kettle to several of our friends after we purchased the first one. One of theirs lasted 3 months, then the replacement died at 11 months. The other died just over 12 months.

Bought this kettle 14 months ago, light blew within a couple of months, thought nothing of it, then last week started leaking slightly thro clear panel, tonight flooded worktop.

Will never buy a Breville product again.

Will try, no doubt in vain, to get replacement from Breville.

Our previous kettle was a cheap one from Lidl and it lasted twice as long as this expensive, poorly designed kettle from Breville. I would like to point out to other reviewers whose kettles lasted less than two years that Breville can still be held liable after the one year warranty runs out. You could make a claim in the Small Claims County Court that the kettle was not fit for purpose. A judge would then have to decide on the reasonable life of a kettle. I am sure any reasonable person would accept that an expensive kettle should last more than 2 years. I would feel less certain with my 3-year period. I will be sticking to fairly cheap kettles in future (not made by Breville).

Good looking kettle, easy to use .

Just a pity that the build quility isnt up to scratch. 2 yr old and started leaking suddenly from transparent window and flooded my worktop causing excess swelling to my new worktops and worktop edging strip. Could cost me a few hundred quid to replace !!!!

My mum also purchased this kettle and had the same fault after 14 months. Bad design fault and should be addressed by Breville before they lose many customers as I know I wouldn;t buy another Breville product. Very poor customer support, not interested as product is out of warranty. Might have been a different case had I been scalded !!

I agree with other reviewers that for a 60 kettle it should be a bit longer-lasting.

The Breville JK27 is a stylish design that's expensive to pay, looks good but ultimately only works properly for a relatively short amount of time. I will be spending my money more wisely in the future.