Strada

When we visited Strada Reading, 4 of the 7 mussels in the Linguine alla Pescatora were closed and the staff didn't have a mussel cracker and didn't offer to open or replace them so I couldn't eat them.

Strada have claimed that it is the natural product itself that doesn't always go to plan, no matter how they are cooked. However I about 3 days later I had about 40 mussels at Café Rouge and only 2 were closed.

Had the misfortune to visit Strada in Westfield, Stratford City where despite there being very few customers service was slow to the point of standstill. Eventually after 40 minutes waiting for 2 pizzas I managed to attract a member of staff and was told the food was being cooked again as the original order had burnt. This happens but there was no apology or information offered to let us know earlier and we were left just sitting there and how long does it take to cook a pizza. When the food did turn up the order was wrong.

Strada have no method of complaint by e-mail just a generic feedback questionnaire so I took the time to write to them by post to receive a generic letter about training etc. No a way to run a business don't give them your money

I visited the sheffield restaurant early weekday evening with a friend. I was impressed to find that everything on the food and drinks menu was italian (wines/ beers/spirits),however, don't expect a 'house wine'- cheapest on the menu was £15 (we settled for 2 large peronis). The interior is nice, fresh and contemporary. We ordered some sicilian olives whilst waiting for the main but paid £3.50 for 9 olives which was disappointing. We had seafood risotto and although the amount of seafood was o.k and baby plum tomatoes nice, the amount of risotto rice was tiny and lacked the depth of flavour and consistency of authentic italian risottos. I was still hungry after my meal and I am only 5 foot tall and 8 stone!I would not recommend this restaurant as it is not good value for money and lets itself down with its obviously strict portion control and lack of time given to preparing a good risotto rice ( although the pizzas that guests on another table had ordered looked good) I had not realised before visiting that Strada is a chain of restaurants but on visiting, this is in fact apparent

Gone down hill horrendously !! Food looked cheap like it came straight from the the basic range at the local supermarket !! Burnt no flavour and small portion ! They had already brought out the wrong plates of food twice and when we said the manager had the cheek to speak to my girlfriend with disrespect and say hope your starter filled you rubbing his stomach.. Very unprofessional. The one member of staff was very polite but everything else starters mains and sides really were terrible.

When Strada 1st entered the scene a few years ago, as a chain they had much to be proud of. The food and service were excellent. In fact if i am not mistaken the restaurant was the brainchild of Richard Caring of the Ivy

Roll on 6 years and now owned by venture capitalists,much has changed and regretably for the worse

I have been working abroad for 18 months and on return,

Carafes of complimentary filtered water- gone

Real linen napkins- gone

Superlative thoughtful service-gone

Truly fresh ingredients - gone

Stradais now just another formula restaurant where the food is processed at a central factory kitchen,with strict portion contrrol and no flair or imagination to the food or service

Why do we have to put up with thiese constant rubbish chains run by bankers not restrateurs

Having regularly gone to Strada in the evenng and lunchtime, we were very disapointed with our recent experience when the menu had changed beyond all recognition. We will not go again! Not value for money.

I love Italian food, especially pizza. Me and my other half have been doing the rounds trying to find out which is our fav chain Italian to eat at. We always get voucher from the MSE newsettler so we wanted to put them togood use :)

After trying Ask, Prezzo and Zizzi we went to Strada and I have to say, best yet. The service was great and the food was amazing considering what it cost!

We both had pizzas that were massive and a starter and wine and the bill came to under £40! Bargain!

Will 100% be going back for more!

I fly from heathrow couple of times a year and I enjoy eating at Strada because of the food they provide. The only problem that I have is that the staff look a bit out of space, running around doing nothing much and the space is so overcrowded with so many tables!This time I was nicely surpised by the service offered by my waitress, andresa if I remember, even if she was new she apologised and went out of her way to make my stay pleasant. I would recommand the restaurant to a friend and for sure I will eat there everytime.

Absolutely dire. The starter was nice, but overpriced, and the main was completely mediocre.

We waited 5 minutes for a menu, 10 minutes for our order to be taken (only after I called the waitress over), the drinks took another 10 minutes to arrive, then the starter came about 5 minutes after that. We were left with empty plates for about 10 minutes before someone cleared them away.

We then waited half an hour for two microwaved portions of vegetarian pasta in tomato sauce (in which time the waitress lied about the dishes being 'almost ready' when I questioned her), and unwittingly paid a supposedly 'optional' service charge hidden in the bill. The service we received didn't warrant a tip of any kind; it was atrocious. Having had a bad experience with the service in Strada in the past (this was only my second visit in about 5 years), I thought they might have improved, given that they charge enough for a customer to expect at least reasonable service. However, following this awful experience I will never visit Strada again. They did not even earn one star for service or value for money in my view.

My husband and I visted this restaurant after work for a quick pizza as we were going on to the cinema.

When we arrived there was no welcome so we sat down where we fancied. A girl did come over quickly to take our drinks order but when they came over she had made a mistake and we got an orange juice not a cranberry one.

We then waited half an hour for two pizzas and a side salad when there were only 3 other groups there.

The pizzas were very good when they came and then we got asked twice within several minutes from two different girls whether everything was okay with our meals. As if they really care!

The whole atmosphere was sterile and cold. Hopefully it would be better in summer but I'm not interested in finding out!