Princess Cruises, Sea Princess Transatlantic

Counting the minutes to it was over!!

Its was like Benidorm but in Benidorm at least you can get away from it

Horizon Court was awash with fat horrible tattooed people and they descend on the food like a plaque of locusts.

Service and quality has gone down a lot from three years ago. Everyday in the dining room to avoid locusts and service was hit and miss plenty of mistakes and poor food. And they were very rude when you did not want to buy any wine or drinks.

The $10.50 gratuity charges a day can be taken of but it is not explained how to do this!

At the end of the cruise we received our statement and $106 dollars had been added because they said that the onboard credit had only been mainly used on my card and not my wife's, I complained at 6.30 in the morning along with dozens of other people and three mangers came out and said it was per person and not on the stateroom, I told them it said that nowhere and their emails sent to me before we travelled stated per room onboard credit and also the travel agent said that!

After nearly two hours of talking and long queues of angry passengers they refunded charges without any apology , they hid in the back office and let the girls behind the counter sort it out, One guy in the line said it was his seventieth cruise and this had never happened before! And will never use them again.

They try to scam you at every part of the way it will be our last Princess Cruise.

The entertainment or lack of it was very poor. the food was mostly warm not hot. the flight out was a short hall plane not very good for a 9 hour flight. the management team was shocking not helpful at the least. when spending £4000 for a 2 weeks holiday you expect to get 5star as told not 3 star standed. we had the worst holiday ever and will not recommend to anyone or travel with this cruise line again..............

Granted this was my first cruise but from what I witnessed and the service I had it was great. I don't know why some people get upset over little things? I bet no one came off that cruise hungry lol. They feed you like a king. I'll wave the Sea Princes flag for them because I had a ball while I was on board.

No elegance on this ship. Poor ratio of staff to passengers would not cruise with carnival again. Bad reports from many fellow passengers who have cruised with Princess line before commenting on a dramatic drop in standards.

Princess Cruises is a cruise line I would reccomend to anyone and especially the staff from the captain to the cabin boy make your stay a happy occasionially first time cruisers

A friendly, caring and delightful staff. They go that extra nautical mile top make sure that you have lasting and happy memories