Go Bus Egypt www.thegobus.com

I have been booking these buses since 2016, now in 2024, I must say they get worse every few months. I saw dry puke on a chair! Buses are always late and they take way longer than what is planned.Passengers are now so vulgear even in the VIP buses. Laughing out loud at 5 am without any respect for people who might be sleeping. The staff doesn't care they just want to keep everyone alive but not animals as i have recently found out go bus drivers can kill animals on the road and they just keep going if it happened. Awful hygine in everytbing, free earphones had wax on them... its really unbelievable. You should stop operating within a few years with this abnoxious quality. Never booking your buses again.

Su viaje económico se puede convertir en pesadilla si la persona de atrás no permite que usted incline el asiento para poder dormir. Dormiría usted 10 horas a 90 grados de inclinación? No creo. Viajar en avión es uma mejor opción.

Booked a ticket from Hurghada to Luxor. Unfortunately we ended up at the wrong place (thanks to our taxi driver that took us there and to go bus who could not manage to provide a proper address fot their bus station in advance). Since we would have missed our bus now, we called go bus and were told that we could depart from the next station and could still catch the bus. So we took another taxi to the station they mentioned on the phone and ended up there waiting for hours. The guy at the station, to whom we presented our ticket, did barely speak English, but told us again and again, our bus would be arriving in the next five minutes. Later, we were told that the bus had a technical issue, which would cause another delay. After hours, the guy passed his phone on to us, having a colleague in the line who finally told us that the bus has left from another (the originally booked) station and it was just our own fault that we did go to the wrong station. Finally had to take a taxi to Luxor. No words needed anymore. Never ever again.

Horrible experience bus 19567, Porto Sokhna to Giza 5:30 pm on Dec 13, 2018

I am currently riding in the bus, so bad experience from the driver and the guy at the go bus station in the Porto sokhna hotel.

First of all, we asked earlier the time of the bus arrival, he said be there on the high way road at 5:20 pm, me, my husband and a baby, I thought this is the rule, although I figured out later on from police office on the road that the bus arrives daily at 6:00 pm and he has to check in with that guy, so we could be resting in a safe place rather than the highway,

Second, the driver who already arrived late, at 6:00 pm, he was so rude to us, I asked him for a sticker to my suitecase and stroller, he said I don’t give them to people riding from the road, though I told him that I paid full tickets for myself and husband to ride from sokhna, he was arguing that he does not have, I explained that the company insured my bags and if I lose any, I got no proof that I had any buggage, finally the sticker book showed up, which showed how dishonest is that driver who sweated that he does not have stickers,

Then I asked him to help putting the suitcase in the bus, as I was holding bags in my hand and my husband holding the baby, he said I am not the labourer, I told him where is the labourer to help, he said no laborer, I believe there should be a worker on board to assist holding bags and give sticker to clients

I am so disappointed with this experience.

Drivers are very rude and they didn’t care about their customers or their safety- left customers (teenager girls) in one of the checkpoints behind and parked 1 km far from the checkpoint which forces these girls to walk in the desert alone 3 am to catch up the bus in this parking area.

I left a complaint in the Alexandria office but they never get back to me.

I am very sad from their services plus I didn’t feel safe with their drivers as well.

First

waited for 45min to print a ticket already paid

second

bus delayed without a notice 45 min delay from 4:30 pm departure 5:15pm

thats not acceptable at all

third

i am still on the way too elgouna evethough we r really late the stupid driver took a 40 min rest

and now i will arrive el gouna in 6 hours because he drives very very slowly

ill make sure this is the last time i use Go Bus

It used to be a good company.

However, I booked a ticket for the elite plus bus ( the highest class), the chair back was fixed on 90% immovable.

I asked the driver to move it a little backwards so I can sit well but he said it is not working.

They were speaking in a very disrespectful manner.

The worst employees ever

I took booked the bus from Sokhna to Cairo for Saturday the 18th

1. bus was late 37 minutes!

2. no bus stop and I was told I must wait for the bus in the middle of the highway under the bridge

3. no one calls to say they will be late (although they take your cell phone number)

4. seat 14 was horrible with the terrible smell of the toilet

5. no refreshments and no earphone for the "eliite" bus

6. over priced at EGP 255 for such a short distance

I booked 2 tickets Elite (the most expensive and supposedly the finest) for myself and my daughter from cairo to north coast and this was my experience:

1. We waited at the Tahrir stop in cairo for the bus that arrived 35 minutes later than its scheduled take off time.

2. The seats could not be adjusted, either fully upright ir way backwards nothing in between

3. The first 45 we were forced to listen to Quran

3. For The rest of the journey we had to listen to noisy Arabic songs

5. The sound of the screen on my seat was not working, I called the host and he said there must be a problem with the screen (good to know !!)

6. I asked the host to turn the radio off after getting a headache from the noisy radio and he refused and told me that it entertains the driver. I told him that the clients do not have to pay for the entertainment of the driver and he rudely pointed to the hotline of the company written on the seat in front of me and told me to call and complain if I didn't like it

7. I called and complained and told them to call the driver and ask him to turn off the radio but nothing happened. I called 5 times and every time I was put on hold for at least 10 - 15 minutes and absolutely nothing happened and the radio was on till we left the bus

8. The bus did not stop at ny destination resort in spite of the fact that it is printed on my tickets and that I told the driver that it was our destination. He refused to stop and dropped us at 11:00 pm at a totally scary place infront of the Go bus office at the north coast.

9. I was furious as I left the bus and went into the office to complain but there was no one in there

10. Someone appeared after 5 minutes and saw that I was furious but couldn't care less and didn't want to listen to my complaint and just kept smiling in a stupid flirty manner

I paid for the highest bus cause it's a long ride it suppose to have Internet but it didn't work and tv didn't work!! The movie hand the music on the screen only plays on Turkish !!! Remember we in Egypt?! The rest room bad The meal u should get they better take it out don't know why they call a meal!!! But the bus it self was clean but for me once is enough