
City Mini Car Hire
Customer Service
Durability
Ease of Use
City Mini Car Hire
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User Reviews
Customer Service
Value For Money
Great Service, Great Car
City Mini provides great service. Pickup and delivery at Heathrow was smooth and quick, with a comprehensive overview of the car's controls. We will use City Mini again.
Customer Service
Value For Money
Great Car, Great Service!
The guys at City Mini Car Hire are real Mini enthusiasts - that much is clear from the outset. I was met at Heathrow and walked to the car in the nearby car park. Qen took plenty of time to show me around the car and explain how everything worked. The Cooper-S was gorgeous to look at and equally gorgeous to drive. In short, the rental was a breeze and the car was so much fun to drive. I'll certainly be renting again ... perhaps the John Cooper Works next time. All the best
Customer Service
Value For Money
Excellent Service
The car itself (Mini Countryman) was in excellent condition and was a pleasure to drive. The service was prompt and very professional.
A change of return time was dealt with promptly and with no issues or additional costs
Best Rental Ever
They drop off the car and pick it up, show you how to use it and it’s in mint condition! Would highly recommend!
Customer Service
Value For Money
Perfect Service
Great experience - seamless service and perfect car. Cannot recommend highly enough.
Customer Service
Value For Money
Great Service.
Couldn't recommend City Mini Car Hire enough, really easy service to use as they pick and collect plus the car was lovely and easy to drive. I will be using City Mini again.
Great Mini And Service
The mini is a great car to rent and a like renting a bit of England when you visit. The staff were great with a very good service to pick you up, and real enthusiasm for the cars. The John Cooper Works is a real rally car hidden under the bonnet, and one of the best cars I have driven. Great fun and good service for a rental out of the ordinary.
Customer Service
A Wonderful Experience
I rented a mini clubman for 2 days during my vacation in London and the experience was simply lovely. The staff were extremely pleasant and helpful as well as thorough. The checks and explanation were concise and the car itself was fantastic. The performance was great and I definitely enjoyed the drive. Would definitely consider renting again when im back during another holiday!
Customer Service
Value For Money
City Mini Offer Superb Minis And Great Personal Service
Right from the very outset when I first checked out the excellent and user-friendly CITY MINI website and contacted them by email and then on the phone from my overseas home base in Senegal, I was impressed by the way I was treated.
Sure, they're a little bit more expensive than some standard car hire companies but, as I found their cars are really superb top model minis - with all etc mod-cons you could want.
I was delighted to be met at Heathrow and handed over the car with no fuss or hassles as all the paperwork had been sorted in advance. Similarly, returning the car to one of their polite friendly staff members right outside the Terminal at London Luton Airport was simple, fast and convenient.
I have nothing but praise for CITY MINI's product and level of service offered to their customers.
Customer Service
Value For Money
Great Car And Nice Service
You know what you get, unlike at most other car hires, and it's always a Mini providing much fun. The team is very kind and the option to bring to and pick up the car at a place of choice can save much time.
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