Bronze Hotel

Having been to Turkey many times I have a very good idea of the standard of accomodation you can expect. This hotel has six cellar rooms that have been renamed by guests with good reason as the dungeons. Almost every British guest (seemed to be only the British) we saw had been made to endure a few days in these rooms before being moved (only after a lot of complaining) to an upper floor room that actually meets the description in the brochure. These cellar rooms are filthy, they smell foisty and the bathrooms are covered in mould. Most of the furniture is broken and damp, the air con units leak over the beds and you are on full show to passers by on the main road outside. We reported the broken toilet in our dungeon but it still had not been repaired by the time we escaped to our upper floor room. These rooms do not even meet the minimum standard described in the Thomas Cook literature, all rooms are meant to have a hairdryer, sorry these rooms do not even have this basic amenity. There are also lots of bare live wires in these rooms, including in the bathrooms! I could go on and on about the state of these rooms, in summary they are not fit for human habitation (I have photographic evidence of all the faults and dangers apparent in these rooms), and any reputable travel company that allows its customers to be placed in them should be ashamed of itself.

The staff in this hotel speak very rarely to guests, and at times are extremely rude. After a long delayed flight it is not pleasant to have the reception staff laugh in your partners face when she states that she does not want a cellar room (even after requesting an upper floor room when booking). The staff were overheard saying to the Thomas Cook rep that the British never stopped moaning, not surprising when only the British seem to have to endure the dungeons. We never seen any management during the whole fortnight, we actually thought the man who ran the Turkish Bath was in charge of the hotel as he was the only one making any effort to speak, until the last day when he said he was moving to a better hotel for next season. We felt sorry for parents as no staff interacted with their children and all inflatable pool toys seemed to disappear on a daily basis. During the day music is only played when someone purchases a drink in the bar, the rest of the time there is complete silence, all the kids we talked to were completely bored and wanting to go home.

We have just come back from a week at the Hotel Bronze, the majority of the staff where fabulous, the pool side is a total must and to be fair we spent the majority of our time at the pool as going out shopping was such a hassel. Although the accommodation was fairly basic, our room was immaculate, however there where alot of other quests having real problems with their rooms. We where half board and unfortunately the meals where buffett style which is never a good this but breakfast was certainly interesting with foods ranging from cereals and salad and cheese the hog dogs in bean juice. There is a steak house located under the hotel and although it has the same name is not connected with the hotel, the food there was alright and the staff extremely funny.

On whole we loved our holiday and would definately go back as long as we could guarentee we would get the same room. The pool side is totally fabulous and the majority of staff are extremely attentive. Highly recommend for girlie weeks away......

The Bronze Hotel is great for a relaxing holiday ,buffet not much hot main meal choice, but diffrent evry day,very helthy. lots of lovley salad,cheese,lovley soup. eggs 4 breakfast,wiht spicy type sausages,cereal,bread,jam,nuttela (yum) again all very nice! turkish bath in hotel a must we got it 4 £7 cause staying in hotel,should b £10 rooms v clean, though a bit small. supper shower and a powerfull hair dryer. balcony looks small but can sit 2 people niceley. poolside bar,relaxing. restrant/bar down stairs did not eat there though,filled up on buffet.