Dyson DC16 Root 6 Bagless Handheld

I own pets, and in owning pets there are messes. I bought this product thinking it would be a quick and easy time saver.... I thought wrong. I only get 2 minutes of battery life. Shame on you Dyson. Very expensive and not worth the money. My old dust buster worked better...

I've had to call Dyson twice since I had this as a gift for my birthday some years ago. First to ask if there was something wrong with it as it's operation time only lastest a few minutes. My fault entirely as I had not carried out enough research to know there is no fault but it does only operate for a short period (6 minutes, in totaly I believe) before it needs recharging.

Unbeknown to me also, that after having called them for the second time today, that once the two years warranty is up spares / accessories / faults have to be purchased. Well, having discovered how much this handheld device cost at the time, over £100, I was shocked that the charger was diagnosed as being at fault. The cost, £25 ! For this I would be able to purchase a new handheld device. I've sent an email to Dyson and await their response.

A lot of reviewers are complaining about Dyson DC16 Root 6 Bagless Handheld battery life, but I wonder what they are comparing it too. Do you really expect a handheld to be able to hoover a whole car, or is that perhaps a job better suited to a mains powered device? Surely, this is for using for small areas that need a quick clean - in my case under the table once the monkeys have been fed, or when I have walked through the house in the morning dropping dried mud off my running shoes. For those jobs, this works perfectly. And wall mounting inside a cupboard makes it discrete and accessible. So, fit for purpose....

I bought the Dyson Root several years ago and it had always worked great. I had trouble with the unit and upon calling Dyson support, all I had to have was the serial number and after trouble shooting for only a few minutes and not finding a solution, they sent me a whole new unit! No harrassing paperwork, did not have to send the old one back or anything!!! Dyson's support team and willingness to back up their products with such simplicity is a nice relief compared to Bissell and Hoover or any electronics for that matter.

The Dyson DC16 Root is a total waste of time. Both myself and father-in-law bought one at the same time. Neither of them worked, we waited several months for Dyson to sort out faulty chargers etc. Wish I had returned now under the sale of goods act - as it is certainly not fit for purpose. Save your money and purchase something that will plug into your lighter socket, it will do a better job. It is a total joke

I won't be buying Dyson again

What a really good product the Dyson DC16 Root 6 Bagless Handheld is, Suction is really good & its a sturdy product, perfect for what i want in a hand held.....but I am experiencing a battery problem with my one.

i cannot use it now because the battery now lasts for around five or six seconds & yes its out of warranty, i do not intend buying an expensive new battery.

Lightweight, effective, great at suction, clear easy to clean area where rubbish goes. Brilliant for stairs!!! great for cars too, far more power and suction than most car vacs have. when using the long nozzle attachment its very directional suction will pull in whatever you're aiming it at - especially large spiders! Sturdy strong build.

A great useful item to have in addition to a regular vacuum cleaner, useful to pull out and do any cobwebs etc as they appear instead of using a feather duster which only moves them! makes for a very useful crumb cleaner too for spot areas on carpet etc. Due to its run time and battery life though I do feel that the Dyson DC16 should be considerably cheaper to buy.

The Not many extras available for bike is well worth it if you need it for quick 5 minute jobs! Can not clean an entire car in one power charge though. Great suction, style and ease of use. Worlds worst battery life. Sent a complaint to dyson today assuming perhaps my battery was faulty, however this site is full of the exact same complaint. 5- 6 minutes of use in one battery.

My Dyson DC16 Root 6 never loses suction power as is shuts down as soon as the battery sends a signal that it's getting weak. There isn't enough time to vacuum both the front and back floors of my car. A car cord would really make this vacuum useful. For spills in the house it seems to be fine as most small ones can be cleaned up in a minute or two.

Handy little hoover for spot cleaning, furniture etc, pretty good with pet hair. Its portable and got good suction but the battery life is pathetic, mine didnt last long at all.