Chamonix Estates - www.chamonixgroup.co.uk

I cannot believe this company is still in business. We used to use their services until we long got rid of them. It is shameful to see so many people still suffering because of Chamonix Estates. They were the company we ever had the unfortunate experience to deal with. They should be prosecuted.

Completely useless company. They do not provide a single service yet they charge huge amounts in service charges. They do not respond and like to threaten tenants. They ignore every issue brought to their attention and fail to accept they are wrong. It seems they also add items to their service charges just to make more money for no reasons at all. A very bad company and a very bad service. It is only a matter of time as many complaints have been made to the authorities for an investigation to commence. I have also filed a formal complaint with the FCA and HMRC who has advised an investigation will take place due to the amount of complaints made.

Disgraceful, Disgusting  - These are the 2 words to describe Chamonix Estates.  I WOULD GIVE ZERO STARS IF I COULD!

I own several flats and deal with a number of management companies. In my experience, Chamonix are one of the best.

Part of the problem is that they have a lot of unreasonable tenants to deal with - I have been amazed at how selfish people can be, from smoking regularly in common parts to leaving piles of unbagged and non-domestic rubbish, and not treating door locks with respect. Well behaved leaseholders don't want to pay for that. So it ends up with conflict, and the management company get the blame.

Of course Chamonix will make mistakes and have the odd lazy employee. But they generally engage and work out a solution to problems.

I have been complaining to this company for years about the lack of work they claim to have carried out. I live in a block of flats 6 in total. Each week or so the maintenance team claim the have cleaned, litter picked weeded etc when all they have done is vacuum. I am at the end stage of complaint process now. Not one person from this company believes me. They claim that they are satisfied with the work carried out even though I keep telling them it hasnt been done. Weeding when the ground is covered in snow? Litter picking? I'm at my wits end with this company. They keep dismissing my complaints and wont listen!!!

Stay away from the worst company claiming they do a good job. They overcharge people on fee's when slightly late at £42. They don't even do the job so not sure why we pay a service charge at all.

NEVER buy an apartment managed by them. This company should not be allowed to operate. They allowed raw sewage to leak into my bathroom for three years despite me telling them about the problem! They had the check to write to me an tell me that THEY had found it! They only acted when the apartment below complained about a leak which had been leaking from the waste pipe since I told them three years ago! AVOID AT ALL COSTS

This company is a circus run by clowns. Trying to get a straight truthful answer from them in impossible. Will try to fob you off with any excuse rather than deal with the issue. Causing a crisis on our development over illegal parking measures introduced by these people. We have spent hours trying to sort out various issues with them and still not resolved even after 5 years. Absolute sick off this company!!

Terrible levels of service. Communal areas of our block are left in poor condition, little to no attention to detail. Maintenance / upkeep jobs are frequently unfinished and just left as-is. Unacceptable levels of care, sadly legal action is the only way to invoke any kind of serious response, not what you want from a managing agent you entrust with the safe and quality upkeep of your homes immediate surroundings. So poor.

There must be some sort of connection with this awful company and Taylor Wimpey. Its a sure thing for them that they will take over the care of the green areas on the Taylor Wimpey estates, and they do the bare minimum. Grass areas are a mess. No weeding. No dead shrubs or trees are replaced. And they never get back to you when you contact them. They couldn't care less. The residents of our estate are getting together and we are going to get rid of them.