Envirofone - www.envirofone.com

I was offered 238 for a what they called non working iphone 12 pro mx.My phone was fully working order. Had a original box and original charging cable - phone a small hairline crack but did not affect its function or touchscreen features.

Once they received it they revised their offer to £62! I asked for the phone to be returned.

They are devious. Went to high street exchange vendors they offered £138 for the phone!

I sent my new Apple Watch of 3 months old nothing wrong with it wasted two weeks of my time to offer me 10 pound odd then have the cheek to send it back second class avoid this company they haven’t got a clue

I bought a phone for £574 pounds not even 10 months ago. The phone screen is faulty and I have emailed envirophone phone 3 times as it is still under warranty. They have not replied to any of my emails. I would not buy or recommend to anyone about buying a phone from here. Feel I have just wasted my hard earned cash for a phone I cannot use.

I was quoted £350 for my IPhone 12 Pro. I was on O2 network and I assumed it would be locked. Since receiving item they gave me £30 less and said it’s because it’s unlocked. If unlocked it should be more! I wish I had read other read other reviews as it seems like they find anything to pay a lesser amount. Avoid and sell privately

I was quoted £290 for my phone. It was immaculate, no damage whatsoever. Everything worked. I know this because I was using it until the day I upgraded. I also charged and cleared all data like they asked as it was immaculate, always.

They sent me a 'new' quote of just £72 as they said the screen didn't work and the back was cracked. This is incorrect.

I have been tricked. I have requested photos of this and rejected the quote. If I receive back my phone in a smashed condition I will escalate this matter and claim damages.

My phone was damaged in transit and Envirofone told me to take it up with Royal Mail as they claimed their packaging met the correct standards. After speaking to Royal Mail it became clear very quickly that Envirofone's packaging doesn't meet Royal Mail standards. When I went back to Envirofone they responded that their instructions said to add extra bubble wrap, when I double checked it clearly doesn't. Envirofone have now stopped responding to my emails and I'm left with a broken phone. Either avoid or don't trust their packaging and use your own.

My partner sent a phone -iphone x. they are saying that the phone was not received despite the fact that was a signed for package. i will report the phone to the police and of course i will blackmail the imei. dont tell me to contact you as i already did it - and no result- you contact me if you want to discuss someting reference number is 5231484. as you can see i can write reviews. I will do it until this matter is resolved

BEWARE DO NOT USE! We do get a few phones to recycle but never used this mob before. We sent a phone and heard nothing we contacted them only to be told there was a fault (we had checked before sending and there was not) and they wouldonly pay £22 instead of the £109 qouted! They send they had emailed us (we log all emails definetely nothing) they said they would return the phone as we asked, weeks later we called again and they said they had texted us (again never received) and sent the £22 absolutely dodgy!

DO NOT USE!

Sent in my iphone 8 and got offered £102.00 and received £20.40. Nothing wrong with the phone other than some scratches. Stay away!

I did the phone test and sent the phone off the them. My great condition iPhone 7+ arrived they did not provide any confirmation. I emailed them regarding the phone and then received an email saying that they have received the phone and that it had failed testing. I follow the like and try logging into my account. With details that I know are are correct and I have Been locked out of my account. I tried to reset the password but it continues to say that “token is not accepted” I’m absolutely fuming at this point and just want my phone back which they had originally offered me £225 for and have now brought the offer down to £0.00. I have sent various emails demanding that my phone be sent back to me but no reply. I wish I could give them less than a star