Electrolux Vitesse Pet Lover

HAD ABOUT A YEAR. POORLY MADE. BURNING SMELL FROM BELT.3 BELTS IN 2 WEEKS ELECTROLUX ONES NOT CHEAP COPIES. PHONED HELP LINE WASTE OF TIME.

way too heavy! lead too short! extension pipe with tool attachment too short it barely reached half way up the stairs. dirt container/bag fills way too quickly am constantly emptying it. Wish I had looked at reviews first. ELECTROLUX used too have such a good reputation from what I have read I wouldn't buy anything of theirs ever again.

I bought this hoover about a year ago and it has damaged my carpets and rugs. I rang Electrolux to be told that they were not aware of any problems, the women I spoke to was very rude and unhelpfull. Having gone online I now see many many more people with complaints about this product. It is unbeleivable that Electrolux can treat their customers with such rudeness and blatant disregard. I believed them to be a reputable company but I won't be buying any of their products in the future and I wouldnt advise anyone else to buy any of them either!!

Shame on Electolux!! and their 'customer services' who beleive it is appropriate to tell their customers to 'shut up'!

Unfortunatley I was not allowed to give no stars and have to give them one star.

I bought the cleaner about 5 months ago from COMET!

6 weeks ago noticed a very heavy smell of burning coming from motor.

Unable to take back to COMET-- My old Dyson was 12 years old - will recover it and use that. Cannot but WOULD NOT get a replacement. Electrolux ANYTHING is not on my list of future purchase!

I bought this vacuum as I had used one at a friend's house and it was brilliant. Wish I had read these comments first as although there do seem to be the odd successes, most of the vacuums seem to have the same problems and my new one is no exception - it's quite different to the one I originally used. The suction is excellent but all the light rubbish stays at the top of the filter and very quickly blocks the hole. The canister needs emptying before it ever gets full as the filter needs cleaning after only ten or so minutes. The canister doesn't open at all easily and frankly the whole process is so mucky that it's totally stressful! I completely agree with the other negative comments posted here. It's just such a shame that the good models are few and far between.

I have had mine one year and in that time, it's burnt my carpet , had a replacement motor and finally this week died after the motor failed again. I will not use another Electrolux hoover again. This is a hazard and should not be sold . I wouldn't recommend customer care, as they essentially don't care. They sent me a new filter which clogs up very quickly and constantly needs washing. Very poor system!

We have had this model just under 1 year, after about 5/10 mins it gets that hot it cuts out so you cant use for at least 1/2 hour. We even bought a spare filter so we could wash and change often , ( more than should be needed )We have checked every thing we can think of and no luck , also it doesnt have very good suction conidering the size if the motor. It is very noisy, not easy to empty and the filters are not very substantial.l should really have had a demo before buying.

I agree with most of the negative reviews on here. This vacuum could indeed use a lot of work!

To start with, the cord is only 6m on this vacuum, which isn't enough to clean our small bungalow! When you plug it in and turn it on, it is immediately VERY NOISY! It makes more noise than my car does when you start it - and my car is quite loud. It makes your ears ring for ages afterwards. I found myself wearing earplugs whilst vacuuming which is unacceptable! The plastic build seems OK, but it still feels very flimsy for a vacuum. It fails to pick up very much, even though it has a high powered motor. This is because it has one of those evil pleated paper filters. This will need washing after EVERY time you empty the dust container - about once a month. It also needs replacing every year at the cost of £10.99! Otherwise this results in dreadful suction - which it has anyway - and after a while, overheating.

The tools supplied are adequate but it would be nice if the turbo brush carried on rotating once it touched the furniture/carpet! The hose is terrible. it is very flimsy and it isn't stretchy, which means if you have stairs it will be impossible to vacuum more than about 5 of them without lugging the freaking thing with you.

It also has a dirt container which isn't bottom-empty. This would not be a problem if the filter stayed un-clogged long enough for the dust to be packed down. when I empty my Dyson Dc04, I usually just let it vacuum until all the dust has compressed down and it just falls out. Not so with the electrolux - it loses suction too fast so when you empty it, dust flies everywhere, but not the really fine stuff, since it isn't powerful enough to pick this up.

The price is what ruins it for the Vitesse. £100 is unjustifiable to spend on a vacuum of such poor quality - particularly when you can now get a refurbished Dyson DC04 (made in England before Dyson switched to cheap-o plastics) for about £75. Used ones in good condition go for £20-30 on eBay.

So unfortunately, I cannot recommend this vacuum.

this is garbage it cuts out constantly and is terrible at picking up dust!!! DO NOT BUY THIS PILE OF JUNK!!!

After 7 months of use it blew up on me,sparks flying everywhere & gave me such a fright.

Makers didn,t want to know as my address is a guest house.I explained that I have separate accommodation and that is where the vacum was used but still no joy.

Will definitely not be using this company for any more products