Discover Cars Reviews - discovercars.com

DiscoverCars should avoid doing business with USave Car Rental in San Jose, Costa Rica. We booked the rental through Discover Cars (paid for additional coverage), and were given the total price once booked. We showed up to USave car rental agency and they proceeded to tell us the total price was $600 more. We were completely caught off-guard and refused to rent the car since we were getting tricked. We immediately contacted DiscoverCars but they were not helpful and would not refund the extra insurance we purchased before our trip even though we NEVER completed the rental car pickup.

Clear and friendly negotiation, thorough explanation of the conditions of possible insurance. Acceptance of our insurance without pressure.

The car matched our choice. It was in reasonably good condition, perfectly clean.

The agent pushed us to get a good look at the car and take pictures of all the scratches and imperfections to avoid any disagreements when returning it.

The return was completely uneventful.

I requested a refund as the third party they sent me too did not accept progress. They told me I would have to use theirs and it would be $35 day. I requested a rental for a lil over a week. Discovercars said I would have to provide documentation and I did that I was covered during that time. During their investigation they noted that in a recording confirm that you had the insurance and that the agent didn't even wanted to look at it. They still denied my refund because the car I sent showed my insurance card expiring 2 days after pick up. ( I have been with progressive since 2007 and it auto renews every 6 months) I then provided the updated card since I do not a new one until the end of the other one. And they still said no. I even said it wouldn’t mater if it said it expired in 20 years they refused to see it cause it was not an insurance company they work with. This company is a joke. Don’t use them.

The company is really nice. They have a good choice of cars. Also, when I had some problems with he car, they helped me really fast and covered the fixing expenses according to the insurance

Booked a car with Avis Cardiff, who declined my licence but have provided notification twice that they are happy for me to have a refund. Discover car representatives lie, saying they have contacted Avis Cardiff when they have not. She also says it is for the car hire company to refubd, another lie, they attempted to when i was there, it is for Discover Cars to refubd my £103. There are reviews of others losing much more than myself. I will keep posting here and other sites until i am refubded. I am poor, cannot afford a car, nor to throw £103 away.

If the rest of this booking is as smooth as this has been we will be very happy.

Renting in treviso.

First: problem at the desk office of the rent car, they didnt want to use my debit card. So I called discovery cars call center, in 2 minutes they were talking with the guy from the office-so very prompt and with succes.

2.after the return of the car, of course the rental company invented a scrach, and a fine of 330€ was issued. Again, discovery cars refund my money-I had the full coverage.

So, I was sceptic with discovery cars, but they really solve my problems as O wished to. In the future, this is the way I'm renting cars-full coverage via discovery cars.

Thank you!

I'd not heard of Discover Cars before making this easy booking for a car hire in Pisa. Found it on Kayak. Thought it was a car-hire company but it's actually a car-hire comparison site. Anyway, glad that we were able to save lots of money compared with a company I'd hired a car from directly at London Luton airport.

At first I'd chosen an apparently slightly lower-class vehicle but Discover Cars presented a better option at only a slightly higher cost so I went for that.

Am hoping that I won't be faced with any hidden extra costs or be forced to buy the all-risk insurance.

Owning a Dutch driving licence, I read that I should present an International licence. Do I really need this?

The support was outstanding. When our car broke down, the rental company immediately charged €2000 instead of deducting it from our €3000 deposit. Despite this, we paid the amount, received a replacement car, and within 24 hours, Discovery Cars refunded the full sum to my bank account. They even covered the cost of the taxi and the fuel difference between the broken car and its replacement.